Official WhatsApp Business API, CRM, chatbot, broadcasts and customer automation for growing businesses.
⚑ WhatsApp Business API + CRM Automation

Turn WhatsApp chats into leads, orders and support workflows.

TickTwice helps teams automate customer conversations with AI-powered WhatsApp bots, broadcasts, reminders, catalogs, lead engagement journeys, Google Sheets sync and third-party integrations.

24Γ—7 automated responses
API official WhatsApp setup
CRM lead and chat tracking
Lead captured New inquiry routed to sales team with source tag.
Broadcast sent Offer campaign delivered to segmented contacts.
TickTwice icon
TickTwice Assistant online now
Hi! Welcome to TickTwice. What would you like to do today?
πŸ“¦ Browse product catalog
πŸ“… Book a demo
πŸ’¬ Talk to support
I want pricing and a demo.
Sure. Please share your business type and team size.
Retail store, 8 team members.
Done. I have created a lead, assigned it to Sales, and added your details to Google Sheets.
A TickTwice consultant will connect with you shortly.

One platform for marketing, commerce, authentication and support.

Use TickTwice to automate the full customer journey on WhatsApp: from first click to repeat purchase.

πŸ“£

Marketing

Run targeted WhatsApp campaigns and nurture leads using segmented broadcasts, templates and drip journeys.

  • Broadcast campaigns
  • Click-to-WhatsApp ads
  • Lead nurturing
πŸ›’

Commerce

Show products, answer questions, recover abandoned carts and move customers from inquiry to checkout.

  • WhatsApp catalogs
  • Cart recovery
  • Order notifications
πŸ”

Authentication

Send OTPs, login alerts, registration messages and account validation flows over trusted WhatsApp messages.

  • WhatsApp OTP
  • Secure login flows
  • Account recovery
🎧

Support

Resolve customer questions faster with chatbot automation, team inbox and agent handover.

  • 24Γ—7 chatbot
  • Shared team inbox
  • Smart routing and tags

Built for teams that need more than a basic WhatsApp inbox.

TickTwice combines automation, multi-agent collaboration, campaign control, lead management and reporting so every conversation is trackable.

AutomationTrigger-based replies, scheduled messages, workflow automation and template journeys.
Live Agent AssistantShared inbox, assignments, team routing, tags and organized customer conversations.
BroadcastingBulk campaigns for opted-in users with segmentation, templates and campaign tracking.
Automated ChatBotNo-code bot flows for FAQs, lead capture, onboarding and post-purchase assistance.
Reports & AnalyticsMonitor campaigns, conversation outcomes, customer behavior and conversion performance.
Lead ManagementCapture, qualify, tag, export and sync leads from WhatsApp and social touchpoints.
Catalog / CommerceShow product catalogs and handle inquiry-to-purchase journeys directly in chat.
Click-to-WhatsApp AdsConvert Meta ad traffic into WhatsApp conversations and nurture them automatically.

Your Industry. Your Challenges. Your Custom Solution.

TickTwice adapts WhatsApp automation to each sector with tailored workflows, integrations and customer engagement journeys.

🏨 Hospitality automation

Convert booking interest into confirmed guest journeys.

Handle room inquiries, package details, check-in instructions, upsell offers and guest support from one WhatsApp-first workflow.

1
Booking inquiriesAuto-qualify dates, guest count, room type and budget before routing to reservations.
2
Guest updatesSend confirmations, reminders, property details, maps and check-in/check-out messages.
3
Experience supportAnswer FAQs, collect feedback and trigger staff handover for urgent guest requests.
TT
Hotel Conciergeonline now
Welcome! Share your check-in date and number of guests.
2 nights, 3 guests, sea-facing room.
Available. I can send tariff, photos and payment link.
Your reservation lead is assigned to the front desk team.
Booking flowInquiry β†’ availability β†’ package β†’ payment follow-up.
Guest communicationPre-arrival reminders, check-in help and post-stay feedback.
Staff handoverRoute housekeeping, front desk and sales conversations.
πŸ‘— Fashion automation

Turn product discovery into assisted WhatsApp sales.

Show collections, capture preferences, recover abandoned carts and help shoppers choose sizes, colors and delivery options.

1
Catalog discoveryShare new arrivals, lookbooks, size charts and product recommendations inside chat.
2
Cart recoveryNudge high-intent shoppers with offer reminders and payment assistance.
3
Post-purchase supportAutomate order updates, exchange requests and repeat-purchase campaigns.
TT
Style Assistantonline now
Choose a collection: Festive, Office, Casual or Premium.
Show festive wear under β‚Ή5,000.
Here are 6 matching products with size availability.
Want a payment link or stylist callback?
Personalized sellingSegment by preferences, size, budget and purchase history.
Campaign broadcastsPromote launches, festivals and limited-time offers.
Order assistanceUpdates, exchange support and feedback collection.
🏦 Finance automation

Make onboarding, reminders and service requests faster.

Use secure WhatsApp journeys for lead qualification, document collection, account servicing, payment reminders and OTP-style alerts.

1
Lead qualificationCapture loan, card, insurance or investment interest with structured questions.
2
Document collectionGuide users through KYC, application forms and missing document reminders.
3
Service alertsAutomate payment reminders, policy updates, renewal nudges and support tickets.
TT
Finance Assistantverified flow
Select service: Loan, Insurance, KYC, Support.
I want a business loan.
Please share turnover range and city.
Lead created and assigned to finance sales team.
KYC workflowsCollect details, documents and consent in guided steps.
Reminder enginePayment, renewal, application and appointment reminders.
Secure handoverRoute sensitive requests to authorized agents.
πŸ›οΈ Retail automation

Bring catalog, offers and support into one sales channel.

Capture leads from ads, show products, answer questions, send delivery updates and retarget customers for repeat purchases.

1
Click-to-WhatsApp leadsConvert ad clicks, website visits and QR scans into trackable conversations.
2
Catalog sellingShare product menus, recommendations, offers and payment follow-ups.
3
Retention campaignsSend reorder nudges, loyalty updates and segmented promotional broadcasts.
TT
Retail Botsales active
What are you looking for today?
Show best offers.
Here are today’s top deals from your nearest store.
Want delivery, pickup or sales callback?
Sales pipelineCapture, tag and assign every inquiry.
Store operationsAvailability, pickup, delivery and order status updates.
Repeat revenueBroadcast offers to opted-in segments.
πŸŽ“ Education automation

Simplify admissions, reminders and student communication.

Automate inquiry handling, course recommendations, application guidance, class reminders and parent/student support.

1
Admission inquiriesQualify students by course, location, budget, batch preference and readiness.
2
Application guidanceShare brochures, deadlines, document requirements and counselor booking links.
3
Student engagementSend class reminders, fee notices, results, event updates and support responses.
TT
Admission Botonline now
Which course are you interested in?
Digital marketing weekend batch.
I’ll share syllabus, fees and next batch dates.
Counselor call booked and lead synced to CRM.
Faster admissionsInquiry β†’ qualification β†’ counselor booking β†’ follow-up.
Parent updatesFees, attendance, results and announcements.
Course campaignsBroadcast webinars, deadlines and new batches.

Connect customer conversations across high-intent channels.

Start with WhatsApp Business API and extend journeys into social, messaging and fallback channels as your business grows.

WhatsApp Business API Facebook Instagram SMS RCS

Integrate WhatsApp with the tools your team already uses.

Sync leads, automate data movement, trigger workflows and reduce manual follow-ups across sales, support and marketing systems.

Google Sheets
Zoho CRM
Salesforce
HubSpot
LeadSquared
Zapier
Shopify
WooCommerce
WordPress
Magento
OpenCart
Zendesk
Microsoft Teams
Calendly
CleverTap
Meta Ads
WhatsApp Catalog
Razorpay

Free WhatsApp tools to generate more conversations.

Useful utilities for teams that want faster customer entry points before moving into full automation.

β–¦

WhatsApp QR Generator

Create QR codes that open a WhatsApp conversation instantly from print, packaging, stores or events.

Request Tool
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Website WhatsApp Widget

Add a website chat button so visitors can ask questions and become WhatsApp leads faster.

Request Widget
πŸ”—

Click-to-Chat Link Generator

Generate shareable WhatsApp links for ads, campaigns, bios, emails and landing pages.

Request Link

Ready to automate your WhatsApp sales and support?

Book a TickTwice demo and map your first customer journey: lead capture, chatbot flow, team inbox, broadcast campaign or CRM integration.

1 WhatsApp automation strategy call
3 recommended customer journeys
∞ ways to connect chats, leads and workflows
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