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💳 Billing, Refunds & Cancellations

Refund and Cancellation Policy

This policy explains how TickTwice handles subscription cancellations, free trials, refund requests, payment disputes, and plan or pricing changes.

Effective Date: 21/04/2025

At TickTwice, we are committed to delivering reliable service and support. We understand that sometimes things do not go as planned, so this policy outlines how we handle refund requests and subscription cancellations for services offered through ticktwice.io (the “Site”).

1. Subscription Plans

TickTwice offers subscription-based services. By subscribing, you agree to the pricing and billing terms shown at the time of purchase. Subscriptions may renew automatically unless canceled in advance.

2. Free Trial Policy

We may offer a free trial for certain plans. If you do not cancel before the trial ends, you will be automatically charged for the selected plan. No refunds will be issued once the charge has been made unless stated otherwise.

3. Cancellation Policy

You can cancel your subscription at any time by logging into your TickTwice account and navigating to the billing section.

  • When you cancel, your subscription will remain active until the end of the current billing cycle.
  • You will not be charged again unless you reactivate your plan.
  • We do not provide partial refunds for unused time or features during an active billing period.

4. Refund Policy

We believe in transparency and fairness. However, due to the nature of our digital services, all payments are non-refundable unless otherwise stated in writing or required by law.

Refunds may be issued only in exceptional cases where:

  • A duplicate payment was made in error.
  • A technical issue on our end prevented access to the service.
  • A request is made within 7 days of a new subscription, and no significant usage has occurred.

To request a refund, please email support@ticktwice.io with details of your issue.

5. Payment Disputes

If you believe there has been a billing error or unauthorized charge, contact us first before initiating a chargeback. We are happy to work with you to resolve concerns promptly.

6. Changes to Plans or Pricing

TickTwice may modify pricing, plans, or terms at any time with prior notice. Continued use of our services after changes take effect constitutes agreement to the updated terms.

7. Contact Us

If you have questions about this policy, cancellations, or refunds, please reach out to us at: