WhatsApp Business Automation

Make every customer conversation count twice.

Tick-Twice connects campaigns, lead journeys, commerce, authentication, chatbots, a shared team inbox, integrations and analytics in one customer engagement platform.

Customer support team using WhatsApp automationTick-Twice WhatsApp assistant mascot
Lead qualified
Conversation routed
4 pillarsMarketing, commerce, authentication, support
1 inboxMultiple authorised agents
ConnectedCRM, commerce and support workflows
MeasurableCampaign and operational outcomes
Direct Answer

What does Tick-Twice do?

Tick-Twice helps businesses use WhatsApp for permission-based marketing, conversational commerce, authentication messages and customer support. It combines automation, broadcasts, chatbots, a shared team inbox, lead management, integrations and reporting.

Product: Tick-TwiceProvider: Kevys TechservChannel: WhatsApp BusinessLocation: Mumbai, India
What does Tick-Twice do? shown in a real business setting
Platform Architecture

Organised around business outcomes, not disconnected features

Navigate by platform capability, customer solution, industry journey or free acquisition tool.

Business team planning WhatsApp marketing

Marketing

Capture intent, segment audiences, broadcast responsibly and nurture leads.

Explore marketing →
Customer using mobile conversational commerce

Commerce

Guide product discovery, checkout support, order updates and repeat purchases.

Explore commerce →
Customer support team managing WhatsApp cases

Support

Combine instant automation, routing and human resolution with full context.

Explore support →
Support team handling customer conversations
Live team inbox
I need pricing for 25 agents.
Which teams will use the inbox?
Sales and support.
Qualified and routed with context.
AI + Human Operations

Automate repeatable work. Keep people accountable.

Use automation for immediate response and structured data collection, then hand valuable or complex conversations to the right team.

Platform Capabilities

Every page answers one implementation question

The expanded dropdown menu now exposes the complete page architecture on desktop and mobile.

Workflow automation in a real business workflow

Workflow automation

How do business events trigger WhatsApp actions?

Shared team inbox in a real business workflow

Shared team inbox

How do multiple agents own conversations?

Broadcasting in a real business workflow

Broadcasting

How do opted-in campaigns stay relevant?

AI chatbot in a real business workflow

AI chatbot

How are FAQs and qualification automated?

Lead management in a real business workflow

Lead management

How are enquiries captured and routed?

Analytics in a real business workflow

Analytics

How are message and business outcomes measured?

Industry Journeys

Real customer moments for different operating contexts

Each industry page includes a direct answer, use cases, process map and structured FAQ data.

Free Tools

Open a WhatsApp conversation from web, print or social

Generate a website widget, click-to-chat link or QR code without a signup.

Widget Generator in a real business workflow

Widget Generator

Create floating WhatsApp website button code.

Link Generator in a real business workflow

Link Generator

Build a pre-filled wa.me click-to-chat link.

QR Generator in a real business workflow

QR Generator

Create a scannable QR that opens WhatsApp.

Answer Centre

Frequently asked questions

Direct answers for customers, search engines and AI assistants.

Customer team discussing frequently asked questions

Tick-Twice is a WhatsApp Business automation platform from Kevys Techserv for campaigns, commerce, authentication, customer support, team inboxes, chatbots, integrations and analytics.

Yes. A shared team inbox can assign and route conversations across authorised agents while preserving customer context.

Yes. Businesses can configure trigger-based journeys for lead nurturing, reminders, updates, FAQs, data collection and human handover.

Integration patterns cover CRM, commerce, support, productivity and custom API workflows, subject to the systems and access available.

Businesses should collect valid opt-ins, respect opt-outs and follow WhatsApp policies for proactive messaging.

Plan the First Journey

Start with one measurable WhatsApp use case

Define the audience, trigger, business system, human owner and expected outcome.

Start with one measurable WhatsApp use case shown in a real business setting