About Tick-Twice

Customer engagement infrastructure built for practical operations.

Tick-Twice combines customer communication technology with workflow and implementation experience from Kevys Techserv.

Business team planning customer engagement operations
Built for implementation
Direct Answer

What is Tick-Twice?

Tick-Twice is a WhatsApp Business automation platform from Kevys Techserv. It is designed for campaigns, conversational commerce, authentication, customer support, shared team operations, integrations and analytics.

Brand: Tick-TwiceCompany: Kevys TechservLocation: Mumbai, IndiaWebsite: ticktwice.io
What is Tick-Twice? shown in a real business setting
Operating Principles

Implementation before feature theatre

The weakest implementations start with a feature checklist. Tick-Twice planning starts with the customer event, process owner, data source and measurable outcome.

Guided onboarding in a real business workflow

Guided onboarding

Configure numbers, templates, roles and first workflows.

Business-first design in a real business workflow

Business-first design

Connect each capability to a process owner and outcome.

Integration planning in a real business workflow

Integration planning

Define triggers, data fields and systems of record.

Governed automation in a real business workflow

Governed automation

Build consent, escalation and human controls into journeys.

Measured rollout in a real business workflow

Measured rollout

Test one bounded use case before expanding.

Ongoing optimisation in a real business workflow

Ongoing optimisation

Review workflow, campaign and team outcomes over time.

Technology team connecting business systems
ConnectAutomateMeasureImprove
A Kevys Techserv Product

Customer communication backed by process experience

The product sits within Kevys Techserv’s wider digital transformation portfolio, linking conversation workflows to business operations rather than treating messaging as an isolated channel.

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About Tick-Twice

Customer team discussing about tick-twice

Tick-Twice is a product of Kevys Techserv, a Mumbai-based technology and business-process solutions company.

The platform focuses on WhatsApp Business automation across marketing, commerce, authentication, support, integrations and team operations.

The engagement can include onboarding guidance, workflow design, integration planning, migration assessment and ongoing optimisation.

The listed Kevys Techserv office is in Ghatkopar West, Mumbai, Maharashtra, India.